Ann Gregory & Laurie Scarborough from Door Store and Windows: FACES of Louisville – StyleBlueprint (blog)

Ann Gregory and Laurie Scarborough, the sister team behind Door Store and Windows, actually started their careers crunching numbers as accountants, never thinking that they would be selling doors. It was their father, who happens to turn 85 this week, whose personal investment in a door manufacturing company set the wheels in motion for Door Stores creation and for his daughters next careers. Ann started at The Door Store first, 11years ago, and convinced Laurie to join her more than three years ago. What was meant to be a six-month job has turned into a wonderful partnership. Thesesisters are best friends and business partners, whose main goal every day is to make Louisville a better town to live in, one house at a time! You will never think about your doors or windows the same after meeting these two dynamos. Welcome Ann Gregory and Laurie Scarborough as todays FACES of Louisville.

Laurie Scarborough and Ann Gregory are the sister team behind Door Store and Windows, and today, theyre our FACES of Louisville!

Actually, the business was started 20 years ago. I would love to take credit for the idea, but it was actually our father. Dad had invested in a door manufacturing company and quickly realized that most of their dealers were window replacement companies that were not focused on doors. His idea was to open a retail establishment that sold and installed only entry doors. His partner at the time was charged with finding an owner/manager who would be responsible for the day-to-day activities of the business as they were only going to be investors. Dads only restriction was to NOT hire one of his children. He interviewed 30+ candidates and told Dad that he wanted to hire me.

Basically, I begged her. We had grown to the point that I was feeling overwhelmed. Laurie brought a set of skills and talents that I did not have. She initially said that she would help me out for six months. She wouldnt allow me to buy her a desk and worked on two folding tables for five or six years. Eventually, she cracked and decided that she would be my equal partner in the business, and we bought a real desk for her. We still laugh about that!

Ann Gregory

Ann: Laurie and I are very close in age (18 months apart), and we both have very strong personalities. But, family comes first. So prior to working together, we sat down and agreed upon some ground rules, which were basically that family trumps business. If business ever comes between us, we walk away. Its been a wonderful journey, and I couldnt ask for a better partner.

Laurie: Its actually great working together. Imagine working with someone you really trust, who believes in your business just as wholeheartedly as yourself and looks out for your best interest as well as her own.

Initially we struggled with the idea of working together. We talked about it for about three months before taking the plunge. (True story. I agreed to stay for only six months.) We knew our work gifts were uniquely different and complementary. But we also knew we were both extremely independent, inpatient, maybe even bossy and definitely competitive; and working together would be a risky proposition. We were dear friends and just about as close as sisters could be. We did not want to lose our friendship. So we made heartfelt promises to each other to keep our sister relationship first and foremost. So yes, we have had disagreements and hurt feelings, but we talk it out in a kind but direct way. Apologize, if necessary. Weve been working shoulder to shoulder now for 11 years and we are still friends.

Laurie Scarborough

Laurie: Doors and windows are a part of a larger market segment called the fenestration industry, which is built around the design, construction or presence of openings in buildings. So its a very natural progression from doors to windows. Most window and door companies in the replacement business start with windows, then add entry doors. We started in the entry door business, then added windows.

Entry doors are bit more personal to homeowners and require more design knowledge. After all, many people use their entry door daily. Their doors need to add to the exterior architecture of their home as well as enhance the beauty of their interior entry halls. As a result, many homeowners tend to have more concerns about their entry door choices. We have been selling and installing entry doors for 20 years, and we are always happy to help customers select their entry doors.

Ann: Continue making homes in Louisville beautiful.

Laurie: Our business passion is bringing beauty and comfort to homes in our community. So we are always looking for the brightest and best people to add to our team and help with this mission. Plus we are on the hunt for new products to add to our lineup.

Ann: Its not so much a challenge but an awareness that your partner is more important than just a co-worker. I think both of us try to be considerate of each other, and we are both very aware of each others hot buttons. Sometimes we slip, but at the end of the day, we respect and love each other. The biggest advantage is the trust that we have in each other. There is never any doubt that Laurie has my back and I have hers.

Laurie: The biggest challenge? Of course the obvious, too much of a good thing! Trying not to talk business at family and celebratory gatherings. What are the advantages? Trust. You know your back is covered, and you know you are safe with them.

Ann: I start my day very early, typically rising around 5 a.m. I usually walk three to four miles, six days a week. I usually get to work between 8:30 a.m. and 9 a.m. Due to the retail nature of my business, I spend a good deal of time in the showroom. I do run sales calls, but we have such a wonderful sales team, so that doesnt happen as much as it used to. One thing that I still try to do is to take a minute when a customer is in the showroom to stop by and introduce myself. I love the design element of my job, and helping customers select the perfect windows and doors for the their home is the best part of what I do.

Laurie: My typical week includes a bit of everything. I have a lot of leadership responsibilities keeping the team focused on strategic, tactical and operational goals. I spend time reading and monitoring the business environment. I will send 25%-plus of my time on marketing and advertising. I also volunteer weekly as a member of two choirs and a helper with a 3- and 4-year-old choir, all at our church.

Ann: Loyal, passionate, decisive

Laurie: Overcommitted (I want to do it all), passionate, driven

Ann: I have two different answers to that. My mother always told me in order to be happy, you have to decide to be happy. It comes from within. Andwhen we opened the business, someone that I thought very highly of told me to always remember that no one will love this business as much as you love the business.

Laurie: Some early advice from our father. I remember trying to understand what my bosses wanted from me, wondering how I could be more successful and meet their expectations.Generally my supervisors were men members of the mature/silent (the Korean and Vietnam War) generations. Dad told me that a commanders wish was an order. I learned to listen for the expectation framed in wishes as well as for direct orders. His advice has been invaluable.

Ann: You will never see me without my baby shoe necklace by Aaron Basha. It was my mothers, and I wear it every day.

Laurie: My Fitbit. But truly you will often see me with my sister work, lunch and weekend dinners out. Oh, and lets not forget shopping when time allows.

Ann: By far, Jack Frys is my favorite followed closely by Lillys.

Laurie: A longtime favorite is Lillys. We will head to Germantown to eat at Eiderdown. Our neighborhood fave eat in or carry out isMojitos.

Ann: One of my favorite book series is Outlander by Diana Gabaldon. I have read the entire series but would like to read them again. Currently, I am reading The Virginian, by Owen Wister

Laurie: The New York Times, online news organizations and industry publications are getting most of my attention. I also enjoy daily meditation and read from a spiritual anthology. I have two books queued up: one on digital content marketing and a spiritual book written by Henri Nouwen.

Ann: By far, my favorite thing is my 3-and-a-half-year-old granddaughter Katie. Its so much fun watching her personality develop and watching my son and daughter-in-law work through the challenges of parenting. Also, this time of year we are turning a corner into my favorite season Spring! I love watching the days get longer and having those few warm days here and there to let us know that warmer weather is just around the corner.

Laurie: My new dog Mercedes (recently adopted 4-year-old Havanese), renovating our 60s house, and Sunday night TV like Masterpiece Theater or The Walking Dead.

Door Store and Windows is located at4625 Shelbyville Road, Louisville KY 40207. Learn more at (502) 896-1717.

And thank you toAdele Reding Photographyfor the wonderful photos of Ann and Laurie!

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Read about more inspiring women in Louisville in our FACES of Louisville weekly featureshere.

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Ann Gregory & Laurie Scarborough from Door Store and Windows: FACES of Louisville - StyleBlueprint (blog)