The Adobe Creative Cloud (CC) Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Back up all files stored in Adobe product directories, including custom plug-ins or profiles you have installed.
Do one of the following:
Select the CC or CS product that you want to remove, and click Remove or Uninstall.
Follow the onscreen instructions to complete the uninstallation.
In the Finder, navigate to Applications/Utilities/Adobe Installers.
Double-click the CC or CS product's uninstaller.
Follow the onscreen instructions to complete the uninstallation.
Use Windows or a zip utility, such as WinZip, to extract the AdobeCreativeCloudCleanerTool.zip file.
Double-click the Adobe_Creative_Cloud_Cleaner_Tool folder, and then double-click the Win folder.
Originally posted here:
Use the CC Cleaner Tool to solve installation problems | CC ...
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