Union Co. man says roofing company took his money but didn’t do the work – 10TV

Its not uncommon for you to call a company, and for whatever reason, they dont get back to you.

But it should be uncommon for a company to take thousands from you and not get back to you.

It happened to a central Ohio man and on top of that, hes losing even more money because the company never provided the service it promised.

John Kessler has owned a block of buildings in Union County for years but he cant rent one of them. Its been a couple of years in fact but its not entirely his fault that he cant rent it.

Kesslers hardwood floors are buckled, theres standing water everywhere and doors cant shut properly because wood floors beneath are swollen with water from a leaking roof.

Hes paid $3,000 down to get a new roof to a company called Midwest Construction Services. It told him it would get his new roof put on in two weeks. That was in September.

The company address is inside a building along Campus View Boulevard in Columbus. I called this location multiple times and I went there too.

A receptionist told me, Midwest doesnt actually have an office here. It has a phone line and mailing address only.

I called the mobile phone number listed on the website multiple times too. Last week, voicemail was full and I couldnt leave a message. This week, I left two messages. No one returned my calls.

It turns out Kessler isnt the only person whos had problems with this company. On the Better Business Bureaus website, nearly two dozen people sent in complaints over the last three years.

BBB complaints show other people paid Midwest $4,000, $5,000 even $19,000 and some jobs were never completed. Numerous complaints show people trying to get their deposits back too.

Its because of problems like these; the BBB revoked its accreditation for Midwest Construction Services and now gives the company an F rating.

On the Franklin County Clerks website, theres a current case involving Midwest Construction Services. Its being sued by another local company called Hamilton Parker.

I reached out to Hamilton Parker and its attorney but no one called back.

Until Midwest Construction Services resolves issues with customers like Kessler and gets re-accredited by the BBB, Consumer 10s best advice is to research other companies for your home construction needs.

No matter who you hire for work to be done at your home or business, start your research with the BBB. Its website is a great resource and be sure to see if any complaints against a company were resolved.

Also, before you pay any money down, for example, on a sizeable home improvement job, ask a company for references, ask to see their work from other jobs and make sure theyre licensed and bonded.

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Union Co. man says roofing company took his money but didn't do the work - 10TV