Update: Couple Struggles Without Water

Update: After Laurie Monteforte's Story on Donna and Glenn Smith aired on Eyewitness News at Five-many people called to offer help and support. An area plumber offered his services to the couple. Just before Eyewitness News at Seven- the couple call to tell their problem is fixed and they once again have water.

Wilkes-Barre, Luzerne County Donna Smith discovered her dry faucet Thursday morning. This is very stressful on me, she frowned. She has breast cancer. Her husband Glenn is legally blind. Its really hard on me, he said.

Glenn looked for frozen pipes in the home but he couldnt find the problem. So he called Pennsylvania American Water Company. An inspector found an underground pipe outside is the problem. Since the pipe is on the couples property they are responsible for the maintenance. They will have to hire someone to defrost it."I don't have the money to do this, said Glenn

Since the Smiths dont have extra money they are trying to make the best of it. Glenn said, "I have to go next door to my neighbor to get water. I have to fill up the tank in my toilet in order to go to the bathroom."

Donna told Eyewitness News she stopped taking some of her medication because the side effects make her need to use the bathroom frequently. She said, "I haven't been able to take the medication because I have to ration the water."

They hope they wont have to ration it much longer. They hope a plumber or water delivery company might come forward to help them.

A water company spokesperson said you can keep your pipes from freezing by letting the water drip from an open faucet during cold snaps.

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Update: Couple Struggles Without Water