Plumber thawing frozen pipes receives order from city to stop work

CTV Winnipeg Published Tuesday, April 1, 2014 11:08AM CST Last Updated Tuesday, April 1, 2014 5:04PM CST

A Winnipeg plumber who has been thawing frozen pipes on hundreds of properties says he received an order from the city to stop the method he's using.

Don Connors is the owner of Shields Plumbing and Heating.

He said he's helped hundreds of properties this winter using his electric thawing machine.

Connors said he received a letter from the city.

"This is the letter stating that I'm not allowed to use the method of thawing," he said.

Connor said the city is concerned the machine will damage city infrastructure, but he said hes doing everything correctly.

He said his crews hook the key to an electrical machine similar to the city's machine, but with less power, which sends a current that thaws a property's pipes.

Connors said the city ordering him to stop is a mistake.

"If every company in the city had this equipment...and we all used it and did our job, the city wouldn't have a list the way we have today," said Connors.

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Plumber thawing frozen pipes receives order from city to stop work