MONTAGUE Since starting in 1970 as a lawn-mowing service, Demers Landscaping has grown into a family-run company that bills itself as an expert in all things outdoors, from excavation to gardening. The company celebrated its 50th anniversary this week.
The company, operated out of 136 Turnpike Road, was started by Ed Demers, who still owns it, working with his brothers Rusty and Paul. Eds son Justin, who is now 36, started working with his father when he was 8, he said. Justin took over most operations about five years ago. Ed has mostly retired, but often consults on business decisions.
Ive been learning my whole life from him, Justin Demers said. He taught me everything I know about landscaping and excavation.
The company expanded its offerings and its service area gradually over the last 20 years, mostly in its efforts to maintain relationships with existing customers by meeting their new needs, Demers said. The company doesnt advertise much, he said, and instead relies on repeat business. As customers asked for more services, the company would add them to its toolbox to keep its position as a one-stop landscaping service.
Thats how we grew, Demers explained. Once you do something for one person, you now have the availability to do the same for other customers as well.
Demers Landscaping now does practically every piece of designing and maintaining the outdoor part of a home, Demers said the initial clearing of the house site, utility hookups, retaining walls, mulching, lawns, flower boxes, blacktop, patios and fire pits, to list some. This winter the company started plowing driveways, too.
Customers range from Athol to western Franklin County, and from Northampton to as far north as Brattleboro, Vt., Demers said. Because the business is so reliant on repeat customers, he said the company will often move with a customer who is moving to a new house.
Business usually picks up in early spring, as customers start calling about spring clean ups, Demers said, and the company starts rehiring its seasonal workers. By early May, business is typically in full swing.
But this year has been slower than usual. Calls for maintenance are still coming in, but the big installations and expansion projects that usually fill the companys summer calendar are not, Demers said. He suspects customers are probably uncomfortable spending the money, considering the uncertainty of how much longer the coronavirus pandemic could last.
Meanwhile, some seasonal workers are unsure about starting work again.
People are a little nervous about coming back because of the virus, he said. But its still early in the year.
Contact Demers Landscaping by phone at 413-863-3652 or by email at justin@demerslandscaping.com.
Reach Max Marcus at mmarcus@recorder.com or 413-930-4231.
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The Recorder - Demers Landscaping celebrates 50 years in business - The Recorder
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