On Your Side: Water warranty concerns

BIRMINGHAM, AL (WBRC) -

When water pipes burst, you could face costly repairs. It's a water emergency that can cause serious damage to your home's structure and electrical wiring.

FOX6 WBRC has received a number of questions from viewers asking about water line service program offers they are getting in the mail and online.

American Water Resources offers property owners home water line emergency services.

A Homeserve warranty flyer comes with the Birmngham Water Works Board logo and a warning about pipes installed before 1930.

Mark Kieskowski got one of the Homeserve letters.

"Is it legal for this company to mail out letters with the Water Works Board on the letterhead? Does the Birmingham Water Works know that this company is doing this?" he asked in an email to FOX6.

Birmingham Water Works Board spokeswoman Binnie Myles responded:

"We have a partnership with Homeserve to provide water line coverage to help protect old water pipes. We do not have a partnership with American Water Resources," Myles said.

FOX6 contacted the American Water Resources to get more information about what services the company offers. We will pass along the details when they become available.

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On Your Side: Water warranty concerns