Kiski Valley authority to upgrade billing system, software

Published: Thursday, Feb. 20, 2014, 12:31a.m. Updated 9 hours ago

By May, the Kiski Valley Water Pollution Control Authority hopes to replace the postcard- sized bills it sends out with ones printed on standard-sized paper.

One of our main complaints is that the bills get lost in the mail, said authority manager Bob Kossak.

The authority budgeted about $148,000 to buy new software and train personnel.

Over the next month, the authority will be testing the system, which they hope to begin using by April 21.

The system will improve customer service by allowing staff to search for information using a variety of parameters such as property owner name.

The new and old systems will run simultaneously until it's determined that there aren't any glitches, Kossak said.

Weather slows plant construction

Work on the authority's $28 million expansion project is progressing, but slowly because of the weather, said Craig Bauer of KHL Engineering.

The project was about 60 percent completed in January and is expected to be done by fall.

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Kiski Valley authority to upgrade billing system, software