KFDM Investigates: Homeowner's roofing repairs

KFDM Investigates - Roofing repairs:

On one side: An unsatisfied customer.

On the other: The owner of a roofing company.

The two sides tried to settle their differences, but could not reach an agreement.

KFDM's Elaine Kong looked into the dispute, and what she learned may help you to avoid a similar situation.

We also reached out to the BBB, which confirmed that both sides did show up for mediation.

However, the BBB says later they did not hear back from the homeowner and the business.

The BBB says before you hire someone, contact the BBB. Officials say they will be glad to help consumers and explain what to look for when hiring a business.

If you have a problem that you need resolved, you can email us at: news@kfdm.com

And, we will investigate.

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KFDM Investigates: Homeowner's roofing repairs | KFDM - KFDM-TV News

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DENVER -- It is summer but the remnants of that huge hailstorm in May are still causing headaches for those hit hard in Northwest Denver.

Homeowners need to avoid a common misunderstanding that can stall efforts to repair damage.

Callie Smith-Gallegos called the Problem Solvers when an issue with her mortgage company stalled her roof repair project, the last thing she expected, or needed, after hail ripped apart the exterior of her home. Our entire carport is gone.

Gallegos hired Citywide Roofing and Exteriors on June 2nd after getting several positive recommendations from friends.

The Problem Solvers learned that Gallegoss mortgage company was holding up the check needed for the job.

Citywide Roofing and Exteriors is in excellent standing with the Colorado Secretary of States office and maintains an A+ rating with the Better Business Bureau.

It turns out that confusion stemming from several companies working together can very often cause tie-ups. Gallegos says she will stick with Citywide Roofing and Exteriors and looks forward to the job being finished.

Jeffrey Hillyer, the companys owner, issued this statement to FOX31 saying, I feel that there was a problem with the communication of who was responsible for what. When dealing with the insurance company the mortgage company, and the people involved with completing this process, there was definitely a breakdown with the communication between all parties. We have since spoken with Mrs. Smith and we have agreed to move forward with the work. I truly regret if we caused anyone any unnecessary inconvenience. As owner of Citywide Roofing & Exteriors, I work very hard to ensure that our employees are offering the very best service possible to our customers, and that we do what we say we are going to do. Customer satisfaction is a priority for me.

Experts say any roofing company can fall victim to complications involving red tape when it comes to insurance claims.

To speed along any type of repair job after a claim is made, homeowners should stay in constant communication with the insurance, mortgage and roofing company to get a realistic idea of how long it will likely take to have hail damage repaired.

Originally posted here:
Common problem can slow down hail damage repairs to homes - FOX31 Denver

The Sika SolaRoof system is a non-penetrating, integrated solar solution for thermoplastic roofs that goes above and beyond the traditional racking system.

Canton, Mass. (PRWEB) June 29, 2017

Sika, the worldwide market leader in thermoplastic roofing and waterproofing membranes, is pleased to partner with Sunwealth and Centroplan in announcing the installation of a brand new Sika SolaRoof park atop its headquarters in Canton, Mass.

The Sika SolaRoof system is a non-penetrating, integrated solar solution for thermoplastic roofs that goes above and beyond the traditional racking system. It incorporates the proven performance of a Sarnafil Roof System with the Sika SolarMount-1 - an innovative, non-penetrating, engineered solution for long-term securement of solar rooftop photovoltaic. Sika SolarMount-1 is a lightweight, aerodynamic mounting system for the installation of rigid PV panels on low slope Sarnafil thermoplastic roofs.

"The Sika SolaRoof system is one of the most innovative applications in the solar roofing arena in many years," said Bill Bellico, Director of Marketing for Sika Roofing. "Having a lightweight system without the need for hundreds of penetrations in the roof is a game changer for the industry. Now building owners no longer need to worry about the risk of damage from the shifting of traditional ballasted arrays or potential leak threats from all the penetrations of a fastened system."

The key component of the SolarMount-1 is the Sika SolarClick welding flange. The SolarClicks, which are made with the same formulation as Sarnafil membranes, are mounted to each support and hot-air welded to the Sarnafil membrane. They provide a large contact area, critical for uniform load distribution in order to reduce compression loads on the thermal insulation.

Since the SolarClicks are hot-air welded to the membrane, the weight of typical ballasted systems is not required, making the Sika SolaRoof system ideal for most lightweight roof structures. And because the SolarClicks are made from the same formulation as the membranes, compatibility issues are eliminated.

Sunwealth, a pioneering clean energy firm, has created a standardized, technology-enabled process by which commercial solar projects can be easily and economically financed, allowing developers to build valuable projects and investors to generate high-quality returns. Sunwealth's team is committed to harnessing the power of their proprietary platform to deliver meaningful investment returns and tangible social impact.

"We are honored to partner with Sika and Centroplan to finance this high-performance solar installation through our community of investors," said Ryan Dings, Chief Operating Officer at Sunwealth. "With this incredible project, we can demonstrate the power of commercial solar to building owners and investors alike. It will serve as a model of operational and financial performance for many projects to come."

Sika Roofing has partnered with Centroplan to enable its customers to access an "all-inclusive" solar system package. By combining the expertise of both companies, the roof and photovoltaics interface can be excluded in order to develop a solar roof that is tailored to your needs. The roof and PV material components are optimally coordinated in the process, allowing comprehensive warranty packages to be made available.

"In a market climate where collaboration between roof and solar companies is unusual, it is a testament to Centroplan's and Sika's commitment to developing a single, integral solar PV and roof system that solves the problems and risks seen at the interface between the solar system and the roofing system," said Mark Gies, Director of Sales and Product at Centroplan. "The Sika SolaRoof system achieves this with its unique features and design. Sika furthers its commitment and confidence by including the system in its roof warranty coverage. This is a big value to the building owner by reducing risk and providing peace of mind."

To learn more about the innovative Sika SolaRoof system, please click here or call 800-576-2358.

SIKA AG CORPORATE PROFILE Sika is a specialty chemicals company with a leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing and protecting in the building sector and automotive industry. Sika has subsidiaries in 97 countries around the world and manufactures in over 190 factories. Its more than 17,000 employees generated annual sales of CHF 5.75 billion in 2016. For more information about Sika Corporation in the U.S. including Canton, Mass., visit http://usa.sarnafil.sika.com.

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Sika Roofing Powers Up With Revolutionary New Solar System - Benzinga

Once used primarily on commercial projects, metal roofs are increasingly common for residential projects, including multi-story apartments complexes and single-family homes. In fact, metal roofs have become one of the fastest growing innovations in the home remodeling market.

The Metal Roofing Alliance estimates that 750,000 metal roofs were installed on U.S. homes in 2015. In recent years, these practical products have achieved double-digit market share growth while the market share of asphalt shingles has dropped slightly.

There are many appeals to metal roofing products. They are durable and offer exceptional protection, promoting project longevity. With an array of shapes, colors, and finishes to choose from, many homeowners select metal roofs for their attractiveness. Because they are designed to last 50 years, homeowners know it is a sound financial investment.

Valspar coatings help make metal roofs more durable and attractive. Our high-performance coatings keep metal roofs pristine by avoiding chalking and fading. Solar reflective coatings contain pigments with reflective qualities, promoting home energy efficiency. With numerous colors, shapes, and textures to choose from, there are nearly endless options for metal roofs.

Are you looking to lower your energy costs? Learn more about cool metal roofs.

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Metal roofs are soaring in popularity in the residential market - Building Design + Construction (press release) (registration) (blog)

News > Business Profile

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By Graham Pilotte | Business Profile

When youre thinking about keeping a roof over your head, Brock Ramser has one name to keep in mind his company, Highland Roofing. With a strong, company-wide work ethic and a superior product quality, Highland Roofing has become embedded in Louisville.

As the name suggests, the company has deep roots in a well-known Louisville neighborhood. We started in the Highlands; thats where the name comes from, notes Ramser, proud to be part of the fourth generation of Highland Roofing. Were a family-owned business, and weve been in Louisville since we started. However, the success of the business eventually forced them from their first location. We eventually had to move because we ran out of space, says Ramser matter-of-factly, noting the companys expansion into industrial roofing. Highland Roofing now boasts 90 members and annual sales of over $6 million, but it never forgot its roots.

Highland Roofing was founded in 1890 and now creates both residential and commercial roofs throughout Louisville. Roofing specialists handle every tough architectural challenge that arises, navigating twists and turns in almost any material. We work in commercial, residential and even specialty settings, Ramser says. Weve built a reputation based on our family, and being a high-integrity company is what we strive for.

Highland Roofing has experience in almost every material. Weve worked on copper roofs, metal panels, slate and wood shingles, Ramser asserts, easily listing off just a few. His company works on every type of roof, from crafting ceilings for the newest buildings to renovating older, classic structures. In addition, Highland Roofings expert repair specialists are always ready to remedy any roofing problems a client may face. From design to repair, Highland Roofings in-house capabilities are endless, which makes the company a Louisville go-to.

All the variety keeps life interesting for those who work with Highland Roofing. Ramser easily recollects a favorite project from 2015: the gleaming copper roof of Louisville Memorial Auditorium. One unique project we completed recently was the copper dome roof replacement, he describes. It required our specialty copper work as well as some low-slope commercial roofing. Highland Roofing handled all aspects of the job in-house, a remarkable feat. Today, the domed roof shines among downtown Louisville buildings, as a bright reminder of his companys work.

And that reminder is key. One thing about Louisville is theres a lot of interconnectivity, Ramser says. Its a mid-size city with a small-town feel, especially with work. You know the people in your community. He says that his clients usually find Highland Roofing by word of mouth, passed along by others who loved their companys work ethic. Many companies can do roofing, Ramser asserts, but we have a willingness to go the extra mile. Things dont always run smoothly, he says with a laugh, but will your contractor duck and run, or stand behind their word? We want to do whats right.

Highland Roofing boasts products for any residential or commercial need, with impressive in-house capabilities. But beyond that, its steeped in Louisville tradition, and is a company that believes in more than just transactions. Some companies may want to just keep a roof over your head, but Ramser says that for Highland Roofing, its about personal relationships. VT

Highland Roofing

502.968.2009

highlandroofing.com

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Highland Roofing Stays on Top - Voice Tribune

June 27, 2017 1:34 PM

Roofer preparing part of bitumen roofing felt roll for melting by gas heater torch flame. (istock)

Metal roofing in both light and dark colors reflects heat effectively to reduce cooling loads in the summer and insulate homes during the winter. This can help to lower energy bills.The secret to metal roofings energy savings is in its variety of finishes. A highly reflective and highly emissive painted or granular-coated metal roof is optimal for reducing energy consumption and can actually re-emit up to 90% of absorbed solar radiation.

Installing a metal roof can also help the environment in other ways, too. Conventional roofing products, including asphalt shingles, contribute an estimated 20 billion pounds of waste to U.S. landfills annually, whereas metal roofs can often be installed over an existing roof, eliminating the cost and eco-impact of tear-off and disposal.

Longevity is one of the top reasons consumers report choosing metal roofing for their homes.metal roofing can last as long as fifty years or more, requiring very little maintenance and looking beautiful all the while.But it isnt just the dependability that people love about long-living metal roofing; its the low life cycle cost. Few homeowners realize until after the fact but metal roofing can actually cost as little or less than asphalt roofing. Since asphalt roofing needs to be replaced 2 4 times as often as metal roofing, you really need to multiply not only the initial cost of asphalt roofing materials but also the cost of asphalt roof repairs and re-installation man hours to compare to the typical once-a-lifetime metal roofing installation.

The roofing industry is driven by extreme weather. Whether strong winds and storms, hail, snow, ice, or brutal sun, the weather is what makes roofing materials break down. Firsthand experience may be why you are investigating metal roofing as an option.

While particularly damaging in southern exposures and at high altitudes, heat and sun play huge roles in the degradation of most roofing systems. Ultimately, most roofing systems fail because they dry out, become brittle, and crack with age. Metal roofing systems are completely impervious to this type of damage. They will not curl, crack, or become brittle when exposed to sun and heat. Additionally, todays coating technology offers a variety of finishes that maintain their integrity and color very well when exposed to heat and sun.

In order to verify their wind resistance, metal roofing products are subjected to uplift tests which simulate actual wind occurrences. This is done through what is called the bag test. With some variations, a section of roofing is installed in a laboratory with plastic bagging between the metal and the roof decking. Metal products also retain their strength and wind resistance very well as they age. A 30-year-old metal roof will likely withstand wind the same as a brand new metal roof; most other roofing material doesnt come close to this ability.

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It was the mystery of the missing roof.

On Friday, St. Louis resident Laura McInnis discovered that nearly half the shingles on her perfectly good roof were missing. A haphazardly secured tarp covered the damage. A pile of tiles were strewn on her property, with some beer bottles mixed in.

I had no idea what happened, she said.

McInnis had just moved to Michigan with her husband, Chris McInnis. The couple were set to close the sale of their house in the 5600 block of Rosa Avenue in the Princeton Heights neighborhood.

But on Friday, Laura McInnis was contacted by a watchful neighbor.

The tarp your roofers put on yesterday is starting to blow up and back, her neighbor texted her.

What roofers? McInnis said.

She and her husband soon concluded that a crew started work on the wrong house their house then realized their mistake and bolted, she said.

The couple posted in neighborhood Facebook groups asking if anyone had spotted roofers in the area. One neighbor said she thought the roofers drove a blue van and were in the neighborhood Thursday morning.

An insurance agent, a neighborhood leader and a handyman from the area all came out unprompted to help scan the area for the van, said Matt McInnis, Laura McInnis brother-in-law.

They were all really into it, Matt McInnis said. Like the whole neighborhood was talking about it. They were all angry and wanted to find these people.

Eventually the family found a neighbor with a surveillance camera that caught an image of a blue work van rounding the corner, Laura McInnis said.

Laura McInnis posted this photo of a blue van on Facebook on Saturday, June 25. She believes the van belongs to roofers she never hired that removed shingles from her home. Courtesy of Laura McInnis.

She posted the photo on Facebook on Friday evening and about 24 hours later got the big lead in her case. A neighbor had spotted the van working on Itaska Street, about a third of a mile away from her missing roof.

Matt McInnis went to the street and was searching for the right house when he spotted a U.S. Postal Service worker.

I thought: The mailman always knows all, Matt McInnis said. And he did.

The postal worker said he spotted the van himself and pointed to the right house, Matt McInnis said. The McInnis family was eventually able to identify the homeowners and track down the roofing company.

They were shocked and very apologetic, Laura McInnis said.

McInnis declined to give the companys name because she believes they have now done the right thing, she said. The company completely replaced the roof Monday.

"It looks great now from the photos," McInnis said. "And they got it done in one day, so that was really nice."

McInnis and her husband officially closed the sale on the house Tuesday.

Im finally able to breathe, Laura McInnis said. A lot of people came together to help us. To me, it just proves the idea of community. It shows neighbors really do want to help each other.

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Runaway roofers who removed the wrong roof tracked down by St. Louis neighbors - STLtoday.com

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Update: The roofing company has contacted the McInnis's and is stepping up to repair the damage.

ST. LOUIS - An apparent roofing mistake has come at the worst possible time for Chris and Laura McInnis. The south St. Louis couple is in the process of selling their home on Rosa Ave. Theyve already moved out of town and were shocked when neighbors messaged them with news that roofers ripped up their shingles and covered the gaps with a blue tarp.

Someone had come to our house, by mistake we think and started tearing down our roof for about an hour and quickly realized they had the wrong house and booked it out of there leaving a huge pile of trash next to hour house, said Laura McInnis.

Neighbors sent the couple photos of the piles of trash roofers left behind. One neighbor was able to grab an image of a blue van neighbors say the workers were using. The image was shared with police and neighbors are trying to identify the roofers. They have a few leads but no resolution.

Things happen. The wrong roof gets worked on but we expect the people responsible, whether its the people who did this or the people who employed them to do it, to make it right, said Chris McInnis.

The mess is especially difficult for the couple to resolve because they are miles from the home and have just days before the new homeowner will close on the deal.

That makes us responsible for the damage because we are still technically the owners of the house even though weve moved out of it, said Laura McInnis.

The couple praised neighbors and family members for their support and hope the roofers will be identified and will make good on their mistake.

38.576325 -90.277336

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Roofers mistakenly remove roof off a couple's home | FOX2now.com - fox2now.com

Domestic roof construction is the framing and roof covering which is found on most suburban detached houses in cold and temperate climates. Such roofs are mostly built with timber, take a number of different shapes, and are covered with a variety of materials.

Modern timber roofs are mostly framed with pairs of common rafters or prefabricated wooden trusses fastened together with truss connector plates. Timber framed and historic buildings may be framed with principal rafters or timber roof trusses. Roofs are also designated as warm or cold roof depending on how they are designed and built with regard to thermal building insulation and ventilation. The steepness or roof pitch of a sloped roof is determined primarily by the roof covering material and aesthetic design. Flat roofs actually slope up to approximately ten degrees to shed water. Flat roofs on houses are primarily found in arid regions.[1]

In high wind areas, such as where a cyclone or hurricane may make landfall, the main engineering consideration is to hold the roof down during severe storms. Every component of the roof, as of course the rest of the structure, has to withstand the uplift forces of high wind speeds. This is accomplished by using metal ties fastened to each rafter or truss. This is not normally a problem in areas not prone to high wind.

In the UK, a concrete tiled roof would normally have rafters at 600mm centers, roof battens at 300mm centers and ceiling joists at 400mm centers. The United States still uses imperial units of measurement and framing members are typically spaced sixteen or twenty-four inches apart.

The roof framing may be interrupted for openings such as a chimney or skylight. Chimneys are typically built with a water diverter known as a cricket or saddle above the chimney. Flashing is used to seal the gap between the chimney and roofing material.

A simple rafter roof consists of rafters that the rafter foot rest on horizontal wall plates on top of each wall.[2] The top ends of the rafters often meet at a ridge beam, but may butt directly to another rafter to form a pair of rafters called a couple. Depending on the roof covering material, either horizontal laths, battens, or purlins are fixed to the rafters; or boards, plywood, or oriented strand board form the roof deck (also called the sheeting or sheathing) to support the roof covering. Heavier under purlins or purlin plates are used to support longer rafter spans. Tie beams, which may also serve as ceiling joists, are typically connected between the lower ends of opposite rafters to prevent them from spreading and forcing the walls apart. Collar beams or collar ties may be fixed higher up between opposite rafters for extra strength. The rafters, tie beams and plates serve to transmit the weight of the roof to the walls of the building

Pre-manufactured roof trusses come in a wide variety of styles. They are designed by the manufacturer for each specific building.

Timber trusses also are built in a variety of styles using wood or metal joints. Heavy timber rafters typically spaced 8 feet (2.4m) to 12 feet (3.7m) apart are called principal rafters. Principal rafters may be mixed with common rafters or carry common purlins.[citation needed]

Roof framing must be designed to hold up a structural load including what is called dead load, its own weight and the weight of the roof covering, and additional loading called the environmental load such as snow and wind. Flat roofs may also need to be designed for live loads if people can walk on them. In the United States, building codes specify the loads in pounds per square foot which vary by region. The load and span (distance between supports) defines the size and spacing of the rafters and trusses.[3]

The roofing material is primarily designed to shed water. The covering is also a major element of the architecture so roofing materials come in a wide variety of colors and textures. The primary roof covering on houses in North America are asphalt shingles, but some have other types of roof shingles or metal roofs.[4]Tile and thatch roofs are more common in Europe than North America. Some roofing materials help reduce air conditioning costs in hot climates by being designed to reflect light.

Ventilation of the roof deck speeds the evaporation of water from leakage or condensation and removes heat which helps prevent ice dams and helps asphalt shingles last longer. Building codes in the U.S. specify ventilation rates as a minimum of 1 sq. ft. of opening per 150 sq. ft. (1:150) with a ratio of 1:300 in some conditions.[5] Warm air rises so ceiling insulation is designed to have a higher r-value and the insulation is often installed between the ceiling joists or rafters. A properly insulated and ventilated roof is called a cold roof. A warm roof is a roof that is not ventilated,[6] where the insulation is placed in line with the roof pitch.[7] A hot roof is a roof designed not to have any ventilation and has enough air-impermeable insulation in contact with the sheathing to prevent condensation[8] such as when spray foam insulation is applied directly to the under-side or top-side of the roof deck or in some cathedral ceilings.[9]

A more recent design is the installation of a roof deck with foil-backed foam along with a second deck that is air-gapped away from the foil-backed foam to allow air to flow vertically to a ventalation outlet at the peak of the roofit is a double deck design with an air gap. This design improves efficiency.[10]

A steeply pitched, timber framed roof under construction in Japan

A heavy ridge beam and rafters. A tie or joist visible in foreground

A set of trusses placed atop a home under construction

A strongly reinforced roof structure in a cyclone-prone area

Applying corrugated iron sheeting to a house under construction. Shows two gables and external cyclonic fastenings

Example of architectural roof designs

A hip roof construction in Northern Australia showing multinail truss construction. The blue pieces are roll formed metal roof battens or purlins. This roof is built with purpose-made steel hook bracket which is bolted to the truss with M16 bolt. The bracket is bolted to an M16 bolt cast in situ, embedded 300mm into the reinforced concrete block wall. This system is typically in place every 900mm around perimeter

Originally posted here:
Domestic roof construction - Wikipedia

COLORADO SPRINGS, Colo. (KKTV) - Following an 11 Call for Action investigation by anchor Betty Sexton, the owners of Quality Roofing in Colorado Springs were arrested. On Thursday, the owners were in court, where they were formally told the charges they face.

11 News announced the arrest last week of Josh Noel and Christina Noel, both 42 years old. In court on Thursday, the judge said they each face one count of felony six theft, which amounts to a theft value between $2,000 and $5,000.

Victims previously reported to 11 News that they had entered contracts with Quality Roofing, and in many cases the work was never completed or even started.

Police say that since the arrest, additional victims have come forward alleging demands for money with the threat of property liens with the refusal to comply. These additional cases are still being investigated.

If you believe you have been the victim of contractor fraud involving Quality Roofing or if you have received a letter from Quality Roofing demanding money in lieu of a property lien and live within the city limits of Colorado Springs, please contact the Colorado Springs Police Department at 719-444-7000 to file a police report.

If you are a victim that lives outside of Colorado Springs city limits, please contact the El Paso County Sheriffs Office at 719-390-5555.

The Noels will be back in court July 5.

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Call for Action: Quality Roofing and Construction owners in court - KKTV 11 News