MANTECA (CBS13) A Manteca couple says their air conditioner is making loud noises so they called their home warranty company.

When the company refused to fix or replace it, they called Kurtis.

They say their AC started acting up about a month ago but because it wasnt completely broken, American Home Shield wouldnt replace it.

So what can you do?

Its summer, the last thing you want is your air conditioner to go out, said Dan Dole, Manteca resident.

Dan and Jamie Dole say lately their air conditioner hasnt been sounding very good.

You can hear it when youre sitting at the dinner table, when youre watching TV, said Jamie.

Sounds either like theres a helicopter outside hovering above, said Dan.

They paid $530 for American Home Shields home warranty.

After paying the $60 service call fee, Dan says the tech didnt fix or replace the AC unit because despite the noise, it was actually working.

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Call Kurtis: Home Warranty Company Won’t Fix or Replace My Noisy AC

Charming Home Comes With 1 Year Home Warranty For Sale in Dayton
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Fort Lauderdale, FL (PRWEB) August 01, 2013

TotalProtect Home Warranty, one of the countrys leading home protection products, has launched a new television advertising campaign. The creative, entitled Bad Stuff Happens, shows the variety of ways that vital home appliances and systems, such as refrigerators, hot water heaters, toilets and air conditioning systems can break down, and why you need a home warranty from TotalProtect. The commercial uses a smart mnemonic device to show when things break, or stuff happens, to the appliances. The campaign ends with the tagline, Youre Covered.

A home warranty can provide valuable peace of mind to families, said Sandra Finn, president of Cross Country Home Services (CCHS), the parent company of TotalProtect Home Warranty. We know that a broken air conditioner or heating system can be disastrous, so the purpose of the new ad campaign is to show homeowners that even though stuff happens, you dont need to worry about it if you have a home warranty.

TotalProtect recently conducted an extensive national survey and found 65% of consumers had to repair or replace a major appliance or home system last year. Of the 1,059 respondents who needed repairs, they spent an average of $840 and those who had to make a replacement spent an average of $1,200. More than 35% of the survey respondents had both a repair and a replacement; and air conditioners were among the top named system to be repaired or replaced. These survey results, coupled with increased home sales around the country, prompted the company to launch the ad series.

"With the Case-Shiller Home Price Indices showing unprecedented growth for the housing market, we decided it was the perfect time to let homeowners know about our warranty services," continued Finn. "When people buy a home, they want to know that their investment is safe.

The new TotalProtect campaign launched on July 22, 2013 on a variety of national cable networks targeting new and existing homeowners. It was created and produced by award-winning direct response ad agency Karlin+Pimsler. To watch the 30-second spot, visit TotalProtects YouTube page.

For more information about TotalProtect, visit http://www.totalprotect.com.

About Cross Country Home Services:

Cross Country Home Services, Inc. (CCHS) is dedicated to making home management easy by offering a full selection of hassle-free, cost-effective home solutions, including warranty products and maintenance plans. Since 1978, the company has built a reputation for excellence and today is one of the nation's leading providers of these products and services. Consumers can buy home warranties and home maintenance plans directly from CCHS or through select affinity partners in mortgage, banking, insurance, real estate and utilities industries. Products include some of the industry's best known brands, including TotalProtect Home Warranty, Home Protect Warranty and HMS Home Warranty. The company's customer care staff is available 24 hours, 365 days a year and is dedicated to ensuring the highest level of service. Homeowner needs are quickly resolved through a national network of over 40,000 service providers, the largest in the industry. Headquartered in Ft. Lauderdale, Fla., CCHS is a member of the Cross Country Group. To learn more, please visit http://www.cchs.com.

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San Gabriel, California (PRWEB) July 26, 2013

Real estate investment firm Property4Prosperity Inc. recently committed to bringing peace of mind to its investors with the promise that each property they provide in Atlanta, GA will come with an American Home Shield One-Year Home Warranty. A highly trusted name in the real estate industry, American Home Shield is the perfect warranty provider for protecting the real estate investments offered by Property4Prosperity.

With the warranty provided, investors do not have to worry about the failure of major appliances and household systems. Rather than being responsible for any repair fees or the cost of replacement, only a small trade service call fee is charged for examining the failing component to determine what action is necessary. The rest is covered by the warranty, saving investors time and money.

Among the reasons cited for this valuable offer is to encourage Property4Prosperitys clients to start looking at investment properties in Atlanta. Serving a customer base primarily centered in Australia and New Zealand, the real estate investment firm is headed by Chayot and Jennifer Ing-aram. The two co-founders recently acquired properties in Atlanta for themselves and are enjoying a strong positive cash flow, inspiring them to bring other investors to the area to reap the benefits.

A number of our Kiwi and Australian investors only invest in Memphis at the moment and rightly so, explains Chayot Ing-aram, but Atlanta is actually one of the best markets to be in right now. Its attracting a lot of investors, both individuals and hedge funds, so theres a lot of potential there that we dont want our clients to miss out on.

In addition to the one-year home warranty for Atlanta properties, Property4Prosperity is also providing a one-year rent guarantee on all of the properties they offer in both Memphis and Atlanta.

About Property4Prosperity Property4Prosperity is a California-based company that provides real estate investment opportunities in Memphis, TN and Atlanta, GA to clients around the world, including the United States, New Zealand, Australia, Thailand, Singapore, and more. Find out more at their website, http://www.property4prosperity.com.

Media Contact: Chayot Ing-aram Co-Founder Property4Prosperity From New Zealand: (09) 889-2872 From Australia: (03) 901-34872 From USA: (626) 818-9705

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DALLAS--(BUSINESS WIRE)--

With air conditioners running overtime and the unpredictability of Texas weather, TXU Energy has teamed up with Cross Country Home Services (CCHS) to provide a unique range of home warranty services for new and existing TXU Energy customers.

TXU Energy selected CCHS as a partner because it has the products and expertise to give TXU Energy customers valuable peace of mind. CCHS has a 30-year track record and is one of the countrys leading providers of home warranty and maintenance programs. The companys mission is to make home management easier and to ensure that customers receive top-quality workmanship and service delivery. And like TXU Energy, CCHS maintains an A+ rating with the Better Business Bureau.

Through this new partnership, TXU Energy customers can select the right coverage for their needs. Initial services include:

The TXU Energy home warranty program offers superior solutions that let our customers choose the level of service and coverage they need, said Jennifer Pulliam, director of products and innovation for TXU Energy. We want to help our customers protect the investments theyve made in home electronics, appliances and even air conditioning and heating because repair or replacement costs can be high.

TXU Energy A/C & Heat Protectcovers the repair of heating, venting and air conditioning unit components for homeowners while TXU Energy A/C & Heat Protect PLUS covers the repair or replacement of an HVAC unit. With both plans, there is no pre-coverage inspection or unit age limit.

TXU Energy Surge Protect covers repair or replacement of HVAC components, appliances and electronics damaged by an electrical surge. TXU Energy Surge Protect PLUS offers an additional coverage level for the repair or replacement of HVAC components, appliances and electronics damaged by an electrical surge.

Claims are as simple as a phone call to CCHSs service center, which operates 24 hours a day, 365 days a year. And all customers who sign up for a home warranty plan receive up to a 15 percent discount on non-covered repairs and savings on name-brand appliances by using CCHSs exclusive Appliance Buyline.

A home warranty program is a good idea for anyone who wants to have the security and convenience of knowing that if a major appliance or system in their home breaks, theyll be able to have it repaired cost effectively and without delay by a pre-qualified expert, said Sandra Finn, president of CCHS. "We are proud to bring our services and commitment to customer experience to TXU Energy customers, who can rest assured that well always be there when they need us."

About TXU Energy

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TXU Energy, Cross Country Home Services Announce Partnership to Deliver Superior Home Warranty Services in Texas