Home For Sale: 10 Basset Dr, Buffalo Missouri 65622
http://10bassetdr.utour.me From the moment you step into this beautiful 2.3 acre country property, w/ 3 beds 2 full baths you will feel like you have come home. In this meticulously maintained...

By: Laura MacDonald, Realtor

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Home For Sale: 10 Basset Dr, Buffalo Missouri 65622 - Video

Alma Jeppson, Landmark Home Warranty CEO, Wins Utah Entrepreneur of the Year Award
This is Alma Jeppson #39;s speech at the EO annual Christmas party. Jeppson is the CEO and Owner of Landmark Home Warranty.

By: Landmark Home Warranty

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Alma Jeppson, Landmark Home Warranty CEO, Wins Utah Entrepreneur of the Year Award - Video

Progressive Home Warranty 10th Year Anniversary HD

By: Calgary Wedding Videographers - Strawberry Films Forever

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Progressive Home Warranty 10th Year Anniversary HD - Video

Tarion Home Warranty
Learn the in and outs of a Tarion Warranty, how to protect yourself and your investment! For more information on home inspections visit: http://safehomesca...

By: SafeHomesCanada

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Tarion Home Warranty - Video

This is the second time I have had to deal with a claim with Home Buyers Warranty, also known as HWB, 2-10, two dash ten, two ten and 2 10. Web site: http://www.2-10.com. The claim system is setup for local repair companies to make money with initial trade fees. Our trade fee is $50 for each claim. The claim system does not appear to encourage quick and prompt repairs.

The first time I filed a claim with them, it was for a pipe that froze in the house. They had a repair man come to the home within the next morning. He had asked me what caused the pipe to freeze. Well even though the house design is flawed which, in my opinion, allowed the pipe to freeze, the actual freezing of the pipe was caused by an act of nature which is not covered by the warranty. I recall he told me then and there the Warranty will most not approve this repair. Through the ordeal I had to pay the trade fee of $50. Great, I was out $50 and had to fix the problem myself. Even though the warranty implies it covers problems that may occur with the plumbing in your home, if there is a way out of the claim, this company will take it. As far as I am concerned, the pipe would not have froze if the house was designed right. The weather only exposed the problem. Lawyers win the day though, as their terms are written so they can claim otherwise.

The more recent claim (#2305438) is for the air conditioning unit. When I filed my claim Monday night they had a repair man out to the home (company info: Energy Group Heating and Cooling) the following Tuesday morning. I also paid them the trade fee of $50 for the visit. The repair man swapped out some parts (a capacitor and some sort of booster for the capacitor) and at first the air conditioner started to work. The repair man was knowledgeable and friendly.

The next day (Wednesday) the air conditioner failed again. I called the Home Buyers Warranty that day. The following morning the repair company called and let me know that they are waiting for Home Buyers Warranty to authorize/approve the replacement of the AC compressor.

The following morning (Today / Friday) I decided to find out the status of my claim and called HWBs 1-800-775-4736 number. This is where I started getting the run around. I called and spoke with a claim rep, he then said there is no record of any further approvals for repairs for my claim. He then transferred me to a department that handles claim approvals/authorizations. A woman answered with some odd accent or echo, then bam she hung up on me. The hanging up while waiting for someone within the approvals department repeated a few times till finally I started calling other departments at HWB. The last woman I spoke with worked in the service provider department. I insisted on leaving my information with her rather than calling and getting hung up on. At this point, I am still waiting for a call back from them on what the deal is. Calls were placed between 11:00AM to 2:00PM. Nearly 90 minutes according to my Verizon wireless phone.

Hopefully a supervisor will call me soon and prove me wrong and that all the crap they put me through today was some other sort of problem. I will keep everyone posted.

In the mean time, I spent $100 and got a wall AC unit for the computer room, which is less than adequate.

Post updated on August 6, 2007

Later on that Friday, at 3:47pm I was contacted by Art (Arther) in the customer service department. He told me he would contact the assigned contractor and get the repairs straightened out that afternoon. I waited all weekend for some sort of status on the repair for the AC. Today, at 9:17am, I called the contractor to find out the status of the repair. The secretary told me that the repair man was currently on the other line with the warranty company finding out what repairs they will authorize. I told the woman on the phone that I eagerly awaited an update from her on the status of the repair. I have not received a return call.

In the mean time, Ive contacted the Ohio Attorney General to see what I should do next. Hopefully someone will tell me what will happen with my claim (#2305438). A timely answer at this point would be greatly appreciated.

Link:
Home Buyers Warranty HBW 2-10 Terrible Service at The ...

388 WAKEFIELD DRIVE
Great home w/ a luxurious feel of a traditional floor plan but still open and contemporary. Home offers a large master suite w/walk in closet private bath. Great deck off back, separate laundry...

By: CBEliteMedia

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388 WAKEFIELD DRIVE - Video

82 PARK ROAD
Spectacular Colonial Nestled on a Premium 4.15 acre Picturesque Lot. Featuring H/W floors, Formal LR/DR #39;s, Family Rm with W/B Fireplace, Spacious Kitchen with Granite Counter Tops, Eat-in area,...

By: CBEliteMedia

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82 PARK ROAD - Video

13433 GREENACRE DRIVE
Split Level 4 bedroom 2 bath, hardwood floors, granite counters ss/appliances, new tile floor in kitchen, new carpet, new AC unit, new vinyl siding, 2 car garage, home warranty, a real standout...

By: CBEliteMedia

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13433 GREENACRE DRIVE - Video

Sell Your Home NOW w/ The Hagley Group
FREE Seller #39;s Home Warranty.

By: Cindi Hagley

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Sell Your Home NOW w/ The Hagley Group - Video

Clemmons, NC Single Family Home For Sale - 6033 Stone Bluff Drive
For more details: http://www.visualtour.com/showvt.asp?t=3515983 6033 Stone Bluff Drive Clemmons, NC 27012 $167500, 3 bed, 2.0 bath, 1923 SF, MLS# 729037 You will love this home...

By: Coldwell Banker Triad, Realtors

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Clemmons, NC Single Family Home For Sale - 6033 Stone Bluff Drive - Video