LANSING, MI In 2019, Michiganders were most unhappy with personal service providers such as gyms, salons, dating services, home security and tax preparers.

The category jumped from No. 7 in 2018 to No. 1 in 2019 with more than 1,100 complaints to the Michigan Department of Attorney General. The office dealt with more than 9,200 complaints in 2019.

In recognition of National Consumer Protection Week, Attorney General Dana Nessel released the top 10 consumer complaints of 2019 on Tuesday, March 3, to help consumers make well-informed decisions about where to spend their money, the news release said.

The department recovered more than $680,000 in consumer refunds, forgiven debts and state recoveries in 2019, authorities said.

By taking a proactive approach and educating residents about the top threats weve noticed, we hope to stop as many scammers and deceptive business practices as we can from causing further harm to Michigan consumers, Nessel said.

Formal complaints filed with the attorney generals office can help build cases to hold accountable those who attempt to break the law, she said. Nessel took action against Family Fitness, Go Workout and Crown Jewel Spa and Salon in 2019, all of which fall into the personal service providers category.

The rise is complaints against personal service providers was the most surprising change, in the 2019 complaint ranking, the release said. Another change is the debut appearance of travel complaints in the No. 10 spot, replacing gasoline fuel prices and energy providers category. Five categories held steady in their spots from for 2018.

Here are the top 10 consumer complaint categories of 2019:

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Michiganders top 10 consumer complaints of 2019 revealed - MLive.com

Navigant Research forecasts a 6.3% increase in annual revenue generation within the global home automation and security market between 2019 and 2028.

The market is expected to generate $71.9 billion per annum by 2028 from $41.5 billion in 2019.

The professional security market is a mature, established industry with a proven business model that has successfully operated for decades.

However, this market is going through a significant transition as technology creates a shift from traditional professional security monitoring to solutions based on interactive services.

The proliferation of consumer Internet of Things (IoT) and cloud-based services is creating a technological revolution among a variety of industries, including home security, says Neil Strother, a principal research analyst with Navigant Research. In this industry, technology is driving a market transformation based on a clear value proposition, increased affordability, and new capabilities and added value.

According to the report, this technological revolution has led to the development of other dynamics in the security industry.

Do-it-yourself (DIY) solutions are emerging as an affordable alternative to professionally monitored solutions, which are bringing customers into the security world that may have otherwise been left out of the market. Additionally, non-traditional players are also exploring security as a means of creating value as their traditional business models are threatened by disruption.

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Home automation and security market to hit $72 billion - Smart Energy

(CNN) A Department of Homeland Security facility in King County, Washington, has been temporarily closed after an employee visited a nursing home that was affected by the coronavirus outbreak, acting Homeland Security Secretary Chad Wolf announced Tuesday.

Wolf told the House Homeland Security Committee that the decision was made out of an abundance of caution. He said employees have been told to telework, if possible, to reduce the chance that it will spread, and that the facility will remain closed for 14 days. Employees were also directed to self-quarantine for 14 days.

A spokesperson for the department confirmed to CNN that the facility is a Citizenship and Immigration Services field office located in Seattle.

Wolf, who said he learned of the situation late Monday night, said the employee visited a family member at the Life Care Facility in Kirkland, Washington, before it was known that the facility was impacted by the coronavirus outbreak. The nursing care and rehabilitation facility is now at the center of the outbreak in the US, with four deaths tied to the site and relatives and friends of its 108 patients barred from visiting.

Six people have now died in Washington state from the novel coronavirus, according to health officials.

I am pleased to report that this employee embodied what it means to lead by example, Wolf said. The employee and their family took every precaution and followed the guidance of public health officials. They stayed home from work when they felt ill, the family self-quarantined, and reported the exposure and their condition to their employers and other officials.

Acting Homeland Security Deputy Secretary Ken Cuccinelli wrote in a series of tweets Tuesday morning that the employee was exhibiting flu-like symptoms four days after visiting the nursing home and that the individual showed up to work in the days between their possible exposure and when they became ill.

The department takes the safety & health of our employees & applicants seriously, Cuccinelli wrote. Were following CDCs guidelines & encourage all employees and applicants to stay home if they are feeling ill or exhibiting any flu-like symptoms.

Rep. Bennie Thompson, chairman of the House Homeland Security Committee, had kicked off Tuesdays hearing by expressing concern about the Trump administrations response to the coronavirus, saying Wolf was there under extraordinarily troubling circumstances.

Americans are rightfully concerned about the coronavirus that has spread across the globe and claimed the lives of thousands, including at least six here at home, said Thompson, a Mississippi Democrat. They are looking to their government for leadership and guidance. Unfortunately, the Trump administration has not been equal to the task so far.

This story has been updated to include additional information.

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Homeland Security facility in Washington state closes after employee visited nursing home affected by coronavirus outbreak - FOX31 Denver

It is always advised to try and install some safety and security measures around your home, especially when you have kids or you live alone. Here are Amazon 2020's best intruder alarms

Read Also: Shopping Guide: Here Are The Best Computer and Laptop Cleaning Kits Sold on Amazon

(Photo : Screenshot from: Amazon Official Website)

First off, we have GE's security window and door alarm. It comes with two windows or door alarm that has three adjustable settings that are off, chime and alarm. It is also very loud with 120 decibels when the door or window opens, which helps deter the intruder and alert the people around. It is very easy to install and does not require wiring and mounting and is designed for indoor use only. It also has a built-in low battery test button to check the battery life easily, and it requires and includes four LR44 batteries for each. This device is perfect for home, garage, apartments RV, offices, and more.

(Photo : Screenshot from: Amazon Official Website)

Next, we have a wireless home security driveway alarm from 1 BY ONE. This device has a reliable range of communication of up to 100m and detection range of the infrared sensor of about 5 to 8 meters. It is also user-friendly, and the volume is up to 100dB with three-mode choices High, Low and just plain Alarm. The technology of the sensor uses a state-of-the-art passive infrared to detect any kinds of movements within the detection zone. It is also very expandable wherein if you have more than one driveway, you can expand the device with multiple sensors and receivers.

(Photo : Screenshot from: Amazon Official Website)

Third, on the list is Noopel's wireless magnetic sensor for burglar and anti-theft. This device has a whopping 120dB. It has an ultra-thin door and window alarm with two adjustable settings. Three LR44 are included-easy installation and ultra-sensitive.

Read Also: Want to Hear Your Enemies Coming? These Are the Best PC Gaming Headsets in Amazon Now

(Photo : Screenshot from: Amazon Official Website)

This easy to install and operate remote door alarm from HENDUN is multi-purpose. It has magnetic contact for different alarms. Syncing remotes and is magnetically triggered, and alarm sounds when window pr door is open.

(Photo : Screenshot from: Amazon Official Website)

Last but not least, we have SABRE's door handle alarm, which is very attention-grabbing and is extremely loud with 110dB and is audible up to 600 ft. It is very user-friendly and versatile, portable, which makes it perfect for home and travel, has easy installation and can work during power outages and is very reliable.

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On the Look Out for Great Quality and Affordable Intruder Alarms? Here Are Some of the Best from Amazon 2020 - Tech Times

According to YouGov research, more than a quarter (28%) of Brits are worried about being the victim of a burglary. Whether youve popped out to the shops for an hour or left your house unattended for two weeks while youre on holiday, a wi-fi security camera is a great way to get some peace of mind when youre not at home.

A wi-fi security camera records short video clips when it detects motion in its field of view. So that could be caused by a person, an animal or a vehicle, for example. The camera uses your home wi-fi network to transfer the videos it records, either to a secure area online or to a Micro SD card. This means you dont need cables running all over your property or a bulky central unit as you would with a traditional CCTV system.

The camera also lets you see a live view of whats happening outside or inside your property via an app on your phone or tablet. The cameras are set up via the same app, and some connect directly to your home internet connection while others require a base station that plugs into your router and remains in your home.

Theres an overwhelming amount of choice when it comes to selecting a wireless security camera, but there are two key types you need to consider: outdoor and indoor.

Outdoor security cameras: These are weatherproof and can be installed on the exterior of your property. This does require some DIY, such as drilling holes in a wall to fix the camera to it. They should also be placed at high-level so they cant be stolen. They are great at acting as a deterrent to burglars before they attempt to break into your property and theyre also handy if you want to keep an eye on garages, sheds or other buildings that are not directly connected to your home, or your car parked on your driveway. If the worst does happen when youre not at home, youll have footage that you can pass on to the police to help them identify and prosecute the perpetrator.

There are both mains-powered and battery-powered outdoor cameras on the market. How often the batteries rechargeable lithium-ion or standard alkaline batteries) need to be replaced or charged theyll be either rechargeable lithium-ion or standard alkaline batteries will depend upon how many times the camera detects motion or is used for live-view. As a guide, expect to get anywhere between three months to a year. Mains-powered outdoor cameras are also more fiddly to install.

Indoor security cameras: Indoor wi-fi security cameras are designed to be placed inside your home. They dont need bolting to a wall and instead are freestanding. They are usually mains-powered, although some battery-operated indoor cameras do exist and are handy if you plan on regularly moving them around inside your home.

If protecting your property is your sole intention, wed recommend getting an outdoor wi-fi security camera. However, there are some reasons you might opt for an indoor wi-fi security camera. They can provide peace of mind if you live in an apartment or rented accommodation where youre not permitted to install cameras on the exterior of the building. Similarly, they can be useful if you want to check in on your pets when youre not around or perhaps confirm the kids have come home from school.

Youll notice that the winner and runner-up are both Arlo models. Of the wi-fi security cameras weve tested, Arlos were consistently top performers. There are currently six Arlo cameras on the market. Arlo, Arlo Pro, Arlo Pro2, Arlo Pro 3 and Arlo Ultra are all battery-operated wi-fi security cameras that can be used indoors or outside. Arlo Q is the companys wired indoor wi-fi security camera. As you go up the range, the cameras differ in the video quality, field of view and extra features.

The Arlo records in 1280x720 (known as HD-Ready) but it doesnt record any audio with the video. It has a 110-degree field of view and uses CR123 batteries rather than a rechargeable lithium-ion battery, so its more expensive to run. The Arlo Pro records the same video quality but with audio, and has a larger field of view and a rechargeable battery. The Arlo Pro 2 has all of this but boosts the video quality to Full HD (1920x1080). Arlo Pro 2 also includes the ability to set activity zones so video is only recorded when motion is detected in these areas of the cameras view. Arlo Pro 3 and Arlo Ultra build on Arlo Pro 2 further with the inclusion of colour night vision. The Pro 3 records 2K (2560x1440) footage with a 160-degree field of view while Arlo Ultra ups the quality to 4K (3840x2160) and has a 180-degree field of view. Its worth noting Arlo, Arlo Pro and Arlo Pro 2 come with seven-days free rolling online storage for the lifetime of the camera, while Arlo Pro 3 and Arlo Ultra only offer free trials - after which youll need to pay a monthly subscription fee.

Video doorbells can also double as a wi-fi security camera. Via an app, they allow you to see and talk to whoever is on your doorstep when the doorbell is pressed, but as they have a camera in them, they can also be used to record and alert you when motion is detected. Only two of the market leaders, Ring and Nest, have video doorbells available in the UK, but more are expected to launch in the near future. We rate the latest version of the Ring Video Doorbell.

As with many internet-connected devices, theres a concern that hackers may be able to gain access to your wi-fi security camera and view the outside or inside of your property. The market leaders for these systems make sure your videos are saved to secure areas online, but the strength of the password you choose when setting up the camera plays a part. Always choose a unique password that doesnt contain any personally identifiable information such as your surname or date of birth. A strong and secure password should be a mix of uppercase and lowercase letters as well as numbers and special characters. And make sure you apply any firmware updates to the camera as soon as theyre available (youll be able to see these in the app) as manufacturers often deal with any security flaws via these updates.

Overall best wireless security camera: Arlo Ultra 4KRunner-up wireless security camera: Arlo Pro 3Best if youre just starting out: Neos Smart CamBest budget wi-fi security camera: Blink XT 2Best for gardens: Ring FloodlightBest for parents of teenagers: Nest IQBest security camera with no contract: Eufycam E

Most wi-fi security cameras store video captured after motion is detected in a secure area online. Some cameras allow you free access to these videos for a short time after theyve been recorded (24 hours, for example), but if you want to view or download them to your smartphone up to 30 days later, youll need to subscribe to a monthly service that can cost anywhere from 3 to 7. Other cameras require you to subscribe to view videos at any point after theyve been recorded, while others come with a free trial - anywhere for three months to a year - of the service, after which time you have to pay. Alternatively, some cameras allow you to store the footage on a Micro SD card (either inserted into the camera or the base station).

The cameras record video at different resolutions. On the whole, look for a wi-fi security camera that records in 1920x1080, which is Full HD. Anything lower than this and youll run the risk that video wont be clear and sharp. Our winner and runner-up both record in 4K (also called Ultra HD) and 2K respectively. The pictures from these are extremely clear, making them ideal for watching over larger areas as you can zoom-in without losing any detail in the video.

Different cameras have different fields of view (the area covered by the lens). The larger the field of view, the larger the area covered by the camera. Consider where you plan to place the camera and whether the field of view will be large enough to cover everything you need.

Most wi-fi security cameras only offer black and white night vision, but some come with colour night vision. This is possible because they have an LED light built into the camera. Colour night vision means if you do see someone suspicious on your property, youll be able to give police a detailed description including the colour of clothing, hair or skin (something that isnt possible with black and white night vision).

Many wi-fi security cameras also include a microphone as well as a speaker, so you can talk to and hear anyone in view of the camera. This is perfect if you want to shout at a trespasser to get off your property or talk to your pets when youre not at home.

Some wi-fi security cameras are available in kits that include two or more cameras. These are ideal if you want to cover more areas of your property than one cameras field of view can reach. Multiple camera kits are usually better value than buying a single camera kit and then buying additional cameras at a later date.

Some wi-fi security cameras have a built-in siren that can either be turned on automatically when it spots any motion, or manually from the app. This can be a great way to encourage someone creeping around your property to leave.

The Good Housekeeping Institute has assessed the performance, ease of use, and design of 42 wi-fi security cameras to find you the best out there. We look at everything from the quality of the video it records both during the day and at night, to how clear the sound and microphone that lets you talk to people at your property as well as hear them, is. We also look at extra features such as sirens, how simple the app is to navigate and, if relevant, whether the battery will last for a long time or if youll be climbing a ladder to replace it every week.

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The best wifi security cameras - top 5 wifi security cameras - goodhousekeeping.com

A veteran New York City police officer and his fiance were arrested and charged with the murder of the man's 8-year-old son, who froze to death in an unheated garage, authorities said Friday.

Michael Valva, 40, and Angela Pollina, 42, who both lived in the Long Island community of Center Moriches, were charged with second-degree murder in the death of Thomas Valva, Suffolk County police said.

The youngster was kept in an unheated garage the night before his death when overnight temperatures outside dipped to 19 degrees, Suffolk County Police Commissioner Geraldine Hart told reporters on Friday.

The boy's body temperature was just 76 degrees when doctors tried to revive him, Hart added.

"The medical examiner has ruled it a homicide with a major contributing factor of hypothermia," Hart said. "We believe certainly that Thomas was kept in the garage overnight preceding his death."

Suffolk County police responded to the couple's home, on Bittersweet Lane, on Jan. 17, answering a report that a little boy had fallen in the driveway and lost consciousness.

They found Valva performing CPR on Thomas in the basement at about 9:40 a.m. before the boy was rushed to Long Island Community Hospital and pronounced dead there, officials said.

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Michael Valva's story that his son was trying to catch a school bus, fell and lost consciousness soon came apart, according to Hart.

"As with any unattended death, homicide detectives conducted an investigation which revealed inconsistencies in the timing and the nature of the child's injuries as reported by his father," Hart said.

"We have determined Thomas was as never in the driveway that morning and he suffered head and facial injuries that were not consistent with the father's account."

Police found the couple had an extensive home security system and kept close tabs on all of the children in their blended family Valva's sons, ages 6, 10 and 8-year-old Thomas, and Pollina's three daughters, 6 and 11-year-old twins, police said.

Investigators said that this footage helped them find that Valva's surviving sons were punished with "food deprivation and exposure to extremely frigid temperatures," according to Hart.

"We are still investigating the extent of the abuse and if it extended to all of the children," Hart said.

Social workers took away all the surviving children on Jan. 17, police said.

Valva has been with the NYPD since 2005 and was last assigned to the department's transit force, officials said.

"I just really want justice for my son. He deserves it. This should never have happened," the boys' mother and suspect's estranged wife, Justyna Valva, told NBC New York.

"I just keep praying for this case to be fully resolved and my little angel Thomas to rest peacefully in heaven."

The ex-wife, who told police that Thomas suffered from autism, said Michael Valva had trouble controlling his anger.

"I just wish I had more time with him on this Earth," she said of her son. "I just wished somebody helped him."

Both defendants are expected to be arraigned on Saturday morning, their lawyer, Matthew Tuohy, said.

"Both of them maintain their innocence 100 percent. Well see how the facts bear out," Tuohy told NBC News on Friday afternoon.

David K. Li is a breaking news reporter for NBC News.

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NYPD officer, fiance charged with murder after his son, 8, froze to death, officials say - NBC News

Good Guys Electronics via Rakuten is offering the Ring Alarm 5-piece Home Security Kit for $104.99 shipped when coupon code GG10 has been applied during checkout. Note: You will need to be logged in to a free Rakuten account to use this code. Thats $94 off whatAmazon charges and is within $6 of the lowest price we have tracked. Ive been using Ring products like Video Doorbell 2 for going on three years now. Setup and management have always been simple. This specific kit includes a Ring Alarmbase station, contact sensor, motion detector, keypad, and range extender. After everything is up and running, youll be able to configure smartphone notifications for activities like a door or window opening and more. Rated 4.5/5 stars.

Hopefully itll never be needed, but todays savings leave you with enough to score Rings $35Panic Button. As youd expect, when activated it sounds the Ring Alarm siren. If youre subscribed to Ring Protect Plus itll also notify emergency responders. Having this around is a simple way to provide the entire home with an additional layer of safety.

The Alarm kit above isnt the only Ring product weve found on sale. In fact, we have several. Swing by yesterdays roundup to find Ring Video Doorbell 2 at an all-time low of $90along with some other products.

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CAPITAL REGION, N.Y. (NEWS10) Its becoming more common for people to have home security cameras to keep watch of their property, and law enforcement agencies are using it to their advantage.

Theyre a witness that never sleeps, NYS Trooper Kerra Burns says of home security cameras, theyre almost always on, most of them are motion activated.

Trooper Burns says home security cameras, like systems from Ring, Nest, or Swann, often urge the perps to turn back around before they commit an offense.

[If a] bad guy walks up your driveway, notices theyre on camera, maybe you have a motion light that goes off, Trooper Burns says, and they actually will turn around and walk away, so they are a great deterrent.

If they choose to go through with their suspicious behavior, Trooper Burns says the home surveillance video can be key to an investigation, even from the house next door.

There are times where weve had neighbors who have maybe had their car broken into, Trooper Burns says, and when we go in and do neighborhood interviews later, its actually their neighbors camera that picks up some of the people coming onto their land.

All you really need is the camera itself, and a smartphone or computer to watch a live feed of whats going on right outside your door. In many cases, you can install the system yourself.

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Police using increase in home security cameras to their advantage - NEWS10 ABC

A security camera by itself works great as a crime deterrent. The majority of criminals target low-hanging fruit, and any hint of a security system will tell them that your home would be more trouble than its worth to break into. But what if the camera went beyond that and could recognize if an intruder had a weapon, or determine if a visitor was someone you knew? The Wazo Home Security System is powered by artificial intelligence and is capable of recognizing dangerous objects like guns or knives, and can then alert both you and the authorities within seconds.

The Wazo Home Security system uses these capabilities to do more than just home security, too. It can also recognize when someone falls and then alert both you and emergency services. Wazo built this functionality into the system to respond to the number of dangerous falls that happen each year; according to the company, more than 600,000 people are seriously injured by falls each year. By detecting these falls and alerting relevant authorities as soon as they happen, Wazo hopes to avoid some of the most severe injuries.

Finally, the system also boasts facial recognition. The A.I. learns the face of its main user, as well as the faces of friends and family. This adds a level of personalization to the alerts by letting users know when someone is at the door, but it also makes the system more secure because it alerts users if someone unfamiliar has arrived.

Wazo says there will be no monthly cost associated with monitoring and that the company has the lowest three-year cost of any home security system. A release date for the Wazo Home Security System has not yet been given, but the companys demonstration at CES 2020 drew a lot of attention. If youre interested in staying on top of the development cycle for the system, you can sign up for updates on the companys website.

While there may be a lot of security systems on the market, features like weapon and fall detection set Wazo apart from a lot of the competition. The facial recognition is another strong feature that gives the system a lot of potential to go beyond just home security and become an integral part of a connected home.

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The Wazo Home Security System can recognize knives and guns - Digital Trends

Persistence Market Research (PMR) has recently published a report with the title, DIY Home Security Solutions Market: Global Industry Analysis 2012-2016 and Forecast 2017-2025. An alarming rise in the number of crimes and burglary has triggered fear among people, thus leading to a rise in the adoption of security services and equipment. Due to the advancements in technology and the availability of internet connected devices, new smart home devices such as DIY home security systems are flourishing, which compliments the demand for an easy to install security system corresponding to the increasing crimes and burglaries globally. The demand for DIY home security systems is expected to witness significant growth during the forecast period. As a result, the global DIY home security solutions market is expected to foresee an outstanding CAGR of 22.4% over the course of the assessment period.

Consumer Tilt Towards Smart Homes to Bode Well for the Market

The adoption of smart homes and related applications in the past five years has increased significantly, especially in countries in Europe and North America, owing to the increasing advancements in home automation. The growing adoption of smart homes is expected to drive the demand for residential security gadgets. Smart home appliances include advanced security systems such as DIY home security systems, security alarms, video intercoms, sensors, electronic locks, and cameras.

Some of the other smart features include extensive control over the home living environment such as self-powered lighting, climate controls, fire alarms, and power management. Owing to the aforementioned factors, people are adopting security systems with advanced security features embedded in their smart home applications and are also considering this as a value added service for a better quality of living. These factors are encouraging DIY home security system vendors to innovate and come up with new solutions, which is further expected to propel the growth of the market in the long run.

A sample of this report is available upon request @https://www.persistencemarketresearch.com/samples/21109

Moreover, enhancements in internet penetration, network connection and the growing demand for wireless networks has propelled the use of home security solutions across the globe. The integration of a wireless network system has also eliminated the need for a skilled labor force, thus helping the owner in cutting unnecessary costs. However, if technology can be helpful and high-end, it can also cause errors and issues leading to the failure of the entire system such as network issues and false alarms. Further, the high reliability of professional security systems is another roadblock in the growth of the market.

Monitoring and Alarming Systems to be Most Preferred Product

In 2017, monitoring and alarming systems held a share of 68.5% in the global DIY security solutions market. It was closely trailed by DIY security cameras. It has been projected that the former will maintain its lead throughout the course of the forecast period owing to the fact that residential complexes prefer using monitoring and alarming systems over cameras as they find it difficult to keep track of camera monitoring. DIY security cameras are mostly used in commercial platforms such as shops and organizations.

Request for Methodology at:https://www.persistencemarketresearch.com/methodology/21109

Innovation to Stay Focal Point of Leading Vendors in the Global Market

In order to stay competent in the market and surpass rivals, several top companies are focusing on new product launches with advanced features. Key players are also entering into mergers or partnerships in order to make use of the technology of other players and maintain a high rank in the market. Some of the leading companies operating in the global DIY home security solutions market are:

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Diy Home Security Solutions Market to Raise at a CAGR of 22.4% over the Forecast Period 2025 Dagoretti News - Dagoretti News