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From the East Texas Better Business Bureau

The East Texas Better Business Bureau is warning consumers about an area carpet cleaning contractor whom they say took customers' money without completing the work.

Several Tyler and Longview area consumers are reporting that Steam Tech did not provide services they paid for.

Responding to roadside sign advertisements for carpet cleaning at $12.95-$20 per room, customers are alleging the contractor comes in, sprays water on the floor (to let it soak), asks to be paid in cash, and leaves the premises without completing the job.

Another consumer told BBB that she went to look at the room, and by the time she realized he hadn't done anything, he was gone.

I gave him $210, and he said he was going to write up an invoice, one consumer stated. Next thing I know, I hear his motor running. He just took the money and ran.

Customers describe the vehicle as an unmarked older model white Chevrolet half-ton pickup truck with carpet equipment and a blue barrel in the back. The worker reportedly claims his name is Michael, David, or John, however, based on customer descriptions, BBB believes this is most likely one individual. Consumers describe the man as a Caucasian male, 5 feet 9 inches to 5 feet 10 inches tall, with a medium build, with short, dirty blond hair, and a goatee.

In the State of Texas, there are no licensing requirements for carpet cleaners, said Mechele Agbayani Mills, President of Better Business Bureau Serving Central East Texas. That's why it's so important for consumers to verify companies with BBB before hiring them to come into your home.

Consumers report they have attempted to contact the company phone number, but the company has been unresponsive. BBB investigators have also attempted to contact the company, but have not yet received a response. Reports have been filed with the Tyler Police Department.

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East Texas residents taken to cleaners

Another great job !
Just taking the time out to get the message out.

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Another great job ! - Video

WHEAT RIDGE, Colo. - A weekend fire at a Wheat Ridge carpet cleaning business has been ruled arson, a fire official said Monday.

The fire occurred Saturday night at 4900 Iris St., which houses Be Green Carpet Cleaning, said Scott Pribble, spokesman for the Arvada Fire Protection District, which serves north Wheat Ridge.

The fire was started in "multiple places" inside the carpet cleaning firm, which is on the west side of the two-unit commercial building.

"We have a couple of people of interest that we're tracking down, trying to figure things out and chasing down leads at this point," Pribble said.

Arvada Fire is working with the Wheat Ridge police "to find who set the fire," he added.

The arson caused substantial damage, including fire and smoke damage. The smoke damage spread through out the building, including into a fine-art printing firm, Infinite Editions, on the east side of the building, Pribble said.

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Wheat Ridge commercial building fire ruled arson

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Winter Dew Tour

Breckenridge, Dec. 14

All Day, Breckenridge Ski Resort, 1599 Saw Mill Run Road. For the seventh straight year, the Dew Tour will return to Breckenridge for the Mountain Championships, bringing the worlds top athletes to Peak 8. Top off the snowboard and freeski competitions with big-name concerts in town. (970) 453-5000.

Frisco, Dec. 14

All Day, Main Street in Downtown. There are many Wassail traditions throughout the world, but in Frisco, Wassail Days is an holiday experience for people looking for unique shopping and a slowed down version of holiday celebrations. Shoppers can buy a commemorative Wassail mug from participating merchants and at the Frisco/Copper Information Center located on 3rd and Main. Take your mug from shop to shop and taste each merchants interpretation of Wassail. At the end of your shopping, vote for your favorite Wassail.

Breckenridge, Dec. 14

2 p.m., Colorado Mountain College, Eileen and Paul Finkel Auditorium, 107 Denison Placer Road. Together we will sing traditional songs and carols of the season, followed by an intermission, and concluding with excerpts from the Christmas section of Handels Messiah. Grand finale: The Hallelujah Chorus. This program will be conducted and directed by Jeff Dixon. Piano accompanist: Caroline Hesford. Light refreshments will be for sale at intermission. Admission is free. (970) 453-6757.

Frisco, Dec. 14

4 p.m., Main Street. Break out your favorite ugly sweater and dash down Main Street completing fun holiday obstacles along the way. Prizes awarded for best team outfit best dog and ugliest sweater.

Breckenridge, Dec. 14

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