You can't sell dishwashers to people who ride the bus, Oakland merchant Vincente Soto said.

And when Oakland closes half the lanes of car traffic along International Boulevard from downtown to the San Leandro BART Station and replaces them with a bus-only transit lane in the next few years, Soto said his customers won't be able to drive to his store, or find parking.

"My customers will be competing with residents for the parking spaces around here," Soto said through a translator. "The residents will be taking my customers' spaces."

Soto, who has run his humble U&A Appliance Sales and Repair store at 20th Avenue and International Boulevard in Oakland's San Antonio neighborhood for five years, was one of roughly two dozen merchants and residents who called on city and transit leaders Tuesday to support people who will lose parking or face traffic when Oakland and AC Transit open the bus-only lanes in late 2017.

Transit advocates say the bus lanes, called bus rapid transit, or BRT, will speed the commute along busy, congested International and offer a local, neighborhood alternative to BART. Dedicated bus lanes and raised bus station platforms in the center divide will make the system more like a speedy light-rail system than a local bus system that crawls along in traffic.

And a robust transit system will attract new customers who, if they ditch their cars, can hop on the bus at a downtown BART station and zip over to the San Antonio neighborhood. Both the city and AC Transit would invest millions in planting trees, installing better lighting and improving sidewalks.

"What we need in this corridor is customers," said Noel Gallo, the city councilman who represents the area. "We need to make the area more customer friendly so we can increase our customer base."

But residents and merchants along the corridor worry that the change, which has been discussed since 2007, will upset the few customers they manage to attract.

"Nobody wants to drive around for 15 minutes in traffic and looking for parking when you want to buy something," said Allen Nguyen, who owns Beauty Supply Generation, a wholesale beauty supplier on International. "We sell lotion by 8-gallon containers, 15-pound cotton boxes, and 99 percent of my customers drive here. They don't take 8-gallon containers of lotion on the bus."

Oakland is ready to support merchants so they can "prepare for a new business environment, operate and survive during construction, and thrive in a new economic environment," said Fred Blackwell, Oakland's city administrator.

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Oakland merchants seek help as bus lanes limit car traffic

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You love your home. But that leaky faucet, clogged gutter or cracked shower tile is driving you crazy. Who ya gonna call? A handyperson. This general practitioner of the home-repair industry is the go-to professional for jobs you don't want to do, haven't time to do or simply can't do (and have no business attempting).

You don't want to hire just anyone. Like a housekeeper, caregiver or babysitter, a handyman has access to your home. The right one is more than just a guy, or gal, with a tool box. It's someone with whom you may build a long-term trusting relationship.

Heather Bays, a single parent living in Lowry, found her current handyman by asking a friend who is a real estate agent for a recommendation. Most recently, she had him replace an 8-foot-by-10-foot backyard planter.

"The referral from my friend was key," says Bays. "I want someone I know and trust to have used this person before and be satisfied with the work."

Word of mouth is still the favored way to find a pro. But instead of swapping info over the backyard fence, many of us head online, using neighborhood social networks such as Nextdoor.com. After all, if someone you know has used a particular handyman, odds are he won't disappear overnight.

When he wanted to remodel the kitchen in his 1928 Spanish bungalow, Hilltop resident John Sunderland turned to Craigslist. His approach: Place a notice in the Gigs section under "Labor."

Sunderland carefully laid out the project, noting that he need an "experienced carpenter" and asked for three references with phone numbers. Of the four responses, only one provided the information he asked for. Impeccable references scored him the job.

After a test "job" replacing two kitchen windows went well, Sunderland hired him for the rest of the kitchen redo and plans to have him drywall the garage ceiling.

A handyman for nine years, Buddy Hendrickson says he appreciates clients who let him know their expectations. "It's all about the right fit. Someone is letting me into their home and I respect that," he says.

Online services such as HomeAdvisor.com (formerly Service Magic) or Angie's List match homeowners with qualified service professionals and include user reviews. While Angie's List charges users to search listings, Denver-based HomeAdvisor's ProFinder is free. Listed professionals pay a membership fee and must pass a financial and background check.

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