12 OYS: Cabinet contractor accused of failing to do work; no refund

News 12 at 6 o'clock / December 6, 2013

HEPHZIBAH, GA (WRDW)

"They took the doors off and just refaced everything," says Evon Griffin. And she was pleased with the work.

So satisfied the first time she hired Fagan Cabinetry and Cabinet Refacing of Aiken that she approached the company again in 2011 for another remodeling job.

"He said $925 down to get started. So I said we're not in a big hurry because we were having other work done," says Griffin.

Earlier that year, Rob Fagan took over the business from his dad. But Griffin says it was not like father like son. Two years later, she is still waiting for the project to get started.

"He told me he was on a job. I told him well listen I'm a paying customer too," says Griffin. She says the owner finally showed up last month and made a decision. "It would be better if he just refund my money," says Griffin.

She says that is what Rob Fagan agreed to do.

We spoke with Fagan at the time. He told us, "She (Evon) kind of got pushed to the bottom of the pile...the economy just killed me this year...I've got to regroup and stomp out fires," says Fagan.

He also told us that he was not sure if he would stay in business.

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12 OYS: Cabinet contractor accused of failing to do work; no refund