The dirt on bad duct cleaning

Marlee GinterUpdated: Thursday, May 1, 2014, 6:53 amPublished: Wednesday, April 30, 2014, 9:40 pm

GRAND RAPIDS, Mich. (WOOD) With furnaces having worked overtime this winter, many homeowners may be considering getting their air ducts cleaned. Target 8 discovered when its time to get them cleaned and when youre wasting your money.

Tim Vandentoorn of Rockford wanted to get his air ducts cleaned before he started up his new $5,000 furnace. He said he noticed the registers to the ducts were still off after the cleaners were done, so he got closer to put them back on.

When I went to put them back on, I looked down there and I saw cob webs and I was like, Wait a minute. We just had these cleaned, said Vandentoorn.

He lowered his cellphone down the registers and took photos that showed dust, cobwebs and debris.

Its terrible! Its beyond my comprehension how a company could do this and walk away and feel satisfied. Its just- Its not acceptable, said Vandentoorn.

Target 8 took his pictures to Grand Rapids Community College HVAC professor Don Steeby, who said it didnt look like the ducts had been cleaned properly.

Theres still dust laden on the bottom of the duct that shouldve been removed, said Steeby.

Steeby says its critical to do the research before hiring a cleaner. He suggests going with a company used and recommended by someone you know.

Vandentoorn went with L&N Carpet Cleaning in Grand Rapids because it was the company that had the earliest appointment available.

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The dirt on bad duct cleaning