The mark of a truly top-notch hotel is its service.

In addition to the room upgrades, attentive staff, and perks like champagne, the world's best hotels go above and beyond great service to cater to the every whim of their guests and anticipate every desire.

A recent Quora thread asked, "what are the best service touches you've ever received at a hotel"?The answers revealed some incredible services you probably never knew existed.

"I had overslept [at the Al Faisaliah in Riyadh] and needed to finish some work and checkout quickly so I could make my flight back home. The butler had brought in my breakfast (they have butler service) and saw that I was rushing. He asked if I needed anything and I sarcastically replied "Well unless you can pack my bags." All I heard was a "why of course" and then he proceeded to perfectly fold all my dress clothes into my bags in a few minutes." -- Saikat B.

"When I wanted to eat at the rooftop restaurant but lacked the appropriate attire, Ian [the floor butler] brought a rack of suits to my room. When I called Ian to see when the jet ski rental booth closed, he told me it closed at six but not to worry. I did not know what this meant at the time. A few moments later, Ian called back to inform me that the rental booth reopened so that I could be dragged around on a tube behind a motor boat for a half hour. The Burj al Arab's service was almost uncomfortable." -- Alan D.

"I'll never forget one time on a Disney cruise when my cousin said he wanted nothing for dessert, and they brought out a plate with the word nothing written in chocolate sauce. It was cute, clever, and nice because he didn't have to sit there with no plate in front of him while everyone else ate, and it put a smile on all our faces." -- Kristen B.

"I recently checked in [to The PennyHill Hotel in Surrey, UK] and requested a cot for my daughter. When I arrived they had put a cot in the room, put a couple of blankets in the cot but also left a champagne bucket on the side, a kettle, some still water, a few small soft towels and a teddy bear with a note saying 'we do not have a bottle warmer available however please feel free to use the champagne bucket as a substitute alongside hot water. We have also provided mineral water in case you have milk formula and a complimentary teddy bear for company, hopefully this will be the first of many happy nights here for your family, best regards'." -- Anthony S.

"I unintentionally booked a room with 2 queen beds, instead of 1 king. At check-in, when I realized this, I asked if there might be any king rooms available; the hotel was booked to capacity and there was nothing. I didn't raise too much of a fuss, though, and assured the front desk manager despite his constant apologies it was my fault for having booked the wrong room type, and appreciated their looking in to availability nonetheless."

"I dropped off everything at my room and left the hotel for a number of meetings I had in town that day. When I returned to the hotel in the evening, I found a note from the manager apologizing for my having gotten the wrong room type (even though it was my own fault!). More impressively, though, they had actually disassembled and removed the 2 queen beds that were in the room, and brought in a spare king bed and set that up; while they had no king rooms available, they did have some king beds and used one to turn my room in to what I wanted.

"What's more, they did all of that for just a single night as they upgraded me to a suite that had become available (with king bed) the next night until the end of my stay."--Brian D.

Read the original:
Travelers Reveal The Best Service Perks They've Every Received At Hotels

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December 24, 2013 at 6:09 pm by Mr HomeBuilder
Category: Room Addition