Best Home Security Companies Of 2023 Forbes Home – Forbes

To determine the best home security companies ranking, the Forbes Home editorial team analyzed 19 companies, with each companys star rating determined by evaluating a variety of metrics, including:

Pricing is an important factor when choosing among the best home security companies, which is why it accounts for 20% of the total ranking. The editorial team evaluated monthly self monitoring and pro monitoring fees at both the lowest and highest price points as well as contract lengths, policies and limitations.

App reviews, similar to overall customer ratings, can indicate the health of a home security companys user experience for customers. Ratings from the App Store and Play Store were evaluated, and the higher the rating for a company, the more points that company received.

Customer ratings are a strong indicator of a companys performance, making it 20% of the total ranking. The team evaluated customer ratings from platforms like the BBB, Trustpilot and Consumer Affairs.

Customer support options accounted for 14% of the total ranking, and include each companys offering (or lack thereof) of live chat, phone service, community forum, knowledge base and a blog.

Extra smart home features are a commodity in a time of homes adapting to smart home integration, which is why this category received 10% of the total rankings weight. The editorial team evaluated each home security companys list of smart home integrations with platforms including Amazon Alexa, Google Assistant, Samsung, Apple Homekit and more.

A home security companys offering of equipment and package options is paramount when deciding how to approach your homes security needs, which is why it makes up 20% of the total ranking. The team analyzed each companys offerings of equipment including full professionally installed systems, wireless security options, cellular network cameras, night vision cameras, Wi-Fi security cameras, plug-in wired cameras, outdoor cameras, fire detection and smoke alarms, panic buttons, water leak detection, sirens and more.

A home security companys ease of setup and installation policies could be a major factor for homeowners. The editorial team evaluated the setip for each company as well to account for 5% of the total ranking.

Additional points were awarded based on the judgment of our review team. Points were awarded for inclusions such as additional service availability and outstanding achievements or awards.

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Best Home Security Companies Of 2023 Forbes Home - Forbes