Siding Installation Reviews Pg. 1 – The Home Depot

Promises made - 8 WEEKS later fulfilled

July 1st the siding was started. Told it would take 4 - 5 days to complete. We informed everybody we were going away the week of the 11th. "No problem it will be done by then." Still, the project was on going the week of the 18th. Not really a Problem. After the siding was complete, a few wires were left hanging, and some minor problems which the crew had to come back and fix them. The salesman called me to say he would talk to his boss and get me a discount because of all the problems. There was a pile of leftover material left in our driveway which was for the gutters so I thought. On July 25th, the gutters were installed in one day. They looked odd - seemed dirty, holes in places, just weird. Questioned the installers they said it was the way the siding was put up. I asked about the materials left - they said they had all the material they needed on the truck. I called customer service - "someone will call you. "Call did come "it will be taken care of." The Project Manager came by and looked at the gutters and agreed they were not installed correctly. He actually took pictures. Supplies were picked up middle of August - most of them. Still a small pile on side of driveway was left. Called again it will be picked up tomorrow. A week later it was. Finally Thursday, August 25, 2016, I got a call from someone saying a crew was at my house fixing the gutters. It does look nice finally. Customer service was excellent I called at least ten fifteen times during this whole ordeal. I called mainly because I could not get in touch with the Project Manager. Every time I called him, it went to voice mail and was told to try later. It was very frustrating to say the least. I was never given a discount.

Verified Install

Aug. 31, 2016 Review by Ed16 North Scituate, Scituate, RI 02857, USA

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Siding Installation Reviews Pg. 1 - The Home Depot