Paragon Restoration & Building

By By Special to the Sentinel Monday, April 6, 2015

Who or what is Paragon Restoration & Building, Inc.? Paragon Restoration and Building, Inc. is a full service general contractor, serving the residential and small commercial markets. Within these markets we provide repair and restorative services for those who may have experienced property damage losses such as water, fire, collision or vandalism to name a few. But Paragons services do not stop there. Paragon also performs remodels and additions. Weve performed a number of residential and commercial remodels, residential additions and commercial tenant finish projects.

Describe Paragon Restoration & Building, Inc.s primary goal with changing the way society views contracting as a whole. With notable exceptions, the building community generally view themselves as tradesmen and contractors rather than service providers. Often times very talented and dedicated industry providers are more focused on the product provided than the people they provide them for. At Paragon were providing customer centric service, delivered by a team of industry professionals, with a variety of trade specific expertise. The goal is not just to build or repair property but to understand and meet the property owner and tenants needs in the manner these services are performed. What sets us apart is our commitment to understand our customers needs, concerns and dreams. At the end of the day its our customers that matter most. Just as structures are meant to enrich the human experience, so too are our shared experiences. We are here to serve our community by putting our customers and neighbours first.

What is the history of how Paragon Restoration was founded? Paragon was created out of a recognition that our community needed a service provider capable of providing fast reliable reconstruction services for those suffering from property damage. Most people facing a sudden loss have no experience or background to draw from when suddenly forced to navigate the world of property insurance claims and contractor selection. Otherwise excellent and qualified contractors dont understand how to deal with insurance adjusters, and insurance providers struggle to verify the validity of quotes provided by contractors. Its really a complicated multiparty transaction that takes a knowledgeable and professional approach to navigate. That is just what we at Paragon do. We provide the bridge of knowledge and professionalism necessary to expedite repairs for the property owners benefit while fairly treating all parties involved in the transaction.

Paragon has a sister company; Rapid Response. How do the two businesses complement each other? Paragon Restoration & Building actually grew out of Rapid Response. Rapid Response as the name implies is a rapid response team that specializes in addressing property damages as they occur, stabilizing the situation via water removal and structure drying, property board up or debris removal. Additionally Rapid Response provides specialty cleaning for carpets, rugs, upholstery, blinds and air ducts. And remediation services for mold, microbial contaminates, and radon gas. The partnership between Paragon and Rapid provides each company better insight into related services and the handoff between the two. It also means we can coordinate and team up on services in order to provide better solutions to our customers.

How or why did Paragon Restoration & Building transition from restoration to providing remodel and addition contracting services? As implied in its name, Paragon Restoration & Building has been focused on remodels and additions from conception. Its not uncommon for those experiencing a property damage loss to take advantage of the disruptive event to upgrade or remodel their home. Doing so requires a contractor proficient in distinguishing and documenting the division between repair and improvement in order to ensure proper and fair settlement with insurance providers. It also takes a contractor that can walk property owners through a design and selection process in the midst of an unplanned and time sensitive repair. The leap from these types of remodels and additions into preplanned projects is relatively small. Working with home or business owners on the creative design process can be hugely rewarding.

In 2013 Paragon expanded into the accessibility market. How do you feel you are contributing to our local community by doing so? As part of our push to increase private pay remodel services we happened to stumble into the growing demand for universal and accessible design. Baths and kitchens, the two most common rooms needing these features also happen to be the rooms most commonly addressed in remodels. In 2013 an opportunity provided itself to add an accessibility expert to our staff which has had a variety of impacts on our business. First is that we became licensed and active in providing adaptive improvements for projects funded through third party payers such as Medicaid, VA, Community Services and more. Next in order to meet the needs of this market weve become venders for several accessibility products such as walk-in tubs, curb-less showers, platform and stair lifts, ramps, grab bars, etc. More important though we became much more aware of the growing demand for these home features. With a baby boomer turning 55 every 7 seconds, changes in how we age including increased life expectancy, and a growing and by all accounts permanent shortage of elderly and rehab housing facilities, Aging-in-Place is and will be the major market focus for the foreseeable future. This means we need to be thinking about universal, accessible and adaptive design in everything we do. By focusing and developing expertise in these markets we hope to be a major provider of solutions for our neighbors in both the existing and new housing markets.

What dynamic exists between the three owners and what experience do you all bring to the table? Larry LaFrenierre, who owns Rapid Response, has over 20 years of experience working in and owning cleaning and mitigation service companies. His understanding of cleaning techniques and chemistry are amazing. Hes also spent some time in building trades in both new and repair construction services. Guy Skufca has spent the majority of his career in the construction trades and has previously owned a paint and drywall business and has operated a general contracting business that built and sold new homes. Dan Washington has a life-long passion with home building in particular but the construction trades in general. Despite which he followed an early career in accounting and business administration. Dan has worked both in banking and for home builders which helps him to bridge the professional spheres of business management, finance, and production. In addition our team includes a number of previously self-employed tradesmen with unique knowledge and skills. Drawing on our combined knowledge we are able to assess complex situations and develop needs based solutions that ensure thorough execution of projects.

Looking for help with your home? Call the HBA of Northwestern Colorado at (970) 245-0253 or visit http://www.hbanwco.com

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Paragon Restoration & Building