Metro-North Riders Air Complaints In Conn.

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NEW YORK (CBSNewYork/AP) More than 100 people packed a forum in Connecticut where Metro-North commuters complained about problems plaguing the rail service.

Connecticut Department of Transportation Commissioner James Redeker attended the commuter speak out Tuesday evening in Fairfield and took questions.

As WCBS 880 Connecticut Bureau Chief Fran Schneidau reported, there were a lot of complaints.

Riders complained about service delays caused by electrical problems, crowded trains and heating and cooling problems. Some commuters also accused Connecticut and Metro-North officials of not caring about them.

Peter Ziegler commutes from Milford to his job at the World Trade Center. Though he hops the 4:23 a.m., he said he often rushes to get to his job by 7 a.m.

Theyve added five minutes to the schedule and they still cant make it on time, he told Schneidau.

The new M-8 cars, advertised as snowproof have been tripped up by all the snow this winter. Many are in the shop for repairs, Schneidau reported.

That is one of the reasons why trains are so crowded and service is stretched, Schneidau reported.

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Metro-North Riders Air Complaints In Conn.